16 hours of in-person classroom by expert instructor
Online exam voucher and 35 PDU's certificate
Access to CP ITIL study guide & exam passing tips & tricks
2 practice test to prepare for the AXELOS exam
100% pass guarantee and dedicated Support by ITIL Certified Staff
The Certification Planner's ITIL® Intermediate Continual Service Improvement is one of the important levels of ITIL Intermediate Lifecycle. The ITIL Continual Service Improvement (CSI) certification is a free-standing qualification that leads to the ITIL® Expert certification. ITIL CSI course structure designed to validate, impart and test the knowledge on IT Service Management practices as documented in the ITIL® Intermediate CSI publication.
After completing the ITIL Intermediate CSI online course, you will have knowledge about continual service improvement, its processes, and principles, other related techniques and methods. Our ITIL Intermediate CSI Certification and Training from Certified Experts will enable you to implement CSI and define strategies for risk factors, challenges and Critical Success Factors (CSFs).
Under the ITIL Credit System, you must earn a number of credits from each ITIL certification to progress to the next level within the ITIL scheme.
The CSI module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.
The exam format is as follows:
100% Money Back Guarantee for Online and In-Person Training Program: Our in-person and instructor-led online classroom comes with a 100% money back guarantee. We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PMP certification exam in the very first attempt. The 100% money-back guarantee is applicable on courses like PMP®, CAPM®, ITIL Foundation®, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt, Dual LSSGB and LSSBB, Dual LSSYB and LSSGB.
7 Days Money Back Guarantee on Online Self-study: We share access to our course material with learners to review and confirm their enrollment. The online self-study course material comes with 7 days money back guarantee.
Money Back Request and Reimbursement Process
Money Back Guarantee Voids in:
7 Days Money Back Guarantee
How Instructor-Led Online Classroom Works:
Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference.
Cancellation and Extension of Training
Yes, we do allow our participant to cancel the enrollment prior to the class. Read our policies to know more about cancellation, payment, and refund.
Extension of Access Period
Yes, we facilitate our participant to extend the access period by paying an additional fee.