ITIL Foundation

3792 Users



ITIL has turned out to be the most popular certification for IT service management. With the exponential spanning of business diversity, providing relevant and prime IT services has become challenging. This has inherently lead to growth in the number of people who want to explore the minutes of IT service management. The Foundation will introduce you to the key elements, concepts, and terminology used in the ITIL(R) service lifecycle.


Course Include :-

Access to AXELOS approved ITIL Foundation Study Guide
Official Practice Test Papers
AXELOS ITIL Foundation Exam Voucher
Chapter-end quizzes and exam passing tips and tricks
100% pass guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here
Course Include:-

2-days of in-person classroom by expert instructor
AXELOS ITIL Foundation Exam Voucher
Access to CP ITIL study guide & exam passing tips & tricks
Official Practice Test Papers
100% pass guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here

ITIL has turned out to be the most popular certification for IT service management. With the exponential spanning of business diversity, providing relevant and prime IT services has become challenging. This has inherently lead to growth in the number of people who want to explore the minutes of IT service management. The Foundation will introduce you to the key elements, concepts, and terminology used in the ITIL(R) service lifecycle.

ITIL certification course inducts individuals to the usage of Key performance indicators to measure the IT department's performance, progress, problems and also to continually improve the service. ITIL Foundation is the first step in the ITIL V3 structure. This training will elaborate on ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.

The certification can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who need an understanding of how ITIL can be used to enhance IT service management  (ITSM) within an organization
  • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

Certification Planner’s ITIL training is designed to offer hands-on knowledge of the objective, purpose, and scope of different level of ITSM, including service strategy, service operations, service transition, continual service improvement, and service design. With our ITIL Foundation training program, you will learn to effectively apply ITIL concepts, techniques and tools to improve the efficiency of the business.

Who can apply for the ITIL Foundation Exam?

Anyone who fulfill one of the following criteria can apply for the PMP certification:

Prerequisites for ITIL Foundation:

There is no specified eligibility criterion for the ITIL Foundation exam. Anyone who is looking to pursue a career in IT Service and Management can go for ITIL certification. The Foundation exam is in itself a prerequisite for other levels of ITIL certifications.

ITIL Foundation Exam Format

  • Closed book exam
  • 40 multiple choice questions
  • Applicant needs to score minimum 65% to pass the exam
  • 60 minutes’ duration

  • Introduction to service management lifecycle
  • Service strategy
  • Service design
  • Service transition
  • Service operations
  • Continual service improvement
  • Summary and exam preparation

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the ITIL Foundation certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. What are the prerequisites for taking up ITIL Foundation certification?

There is no specified eligibility criterion for the ITIL Foundation exam. Anyone who is looking to pursue a career in IT Service and Management can go for ITIL certification. The Foundation exam is in itself a prerequisite for other levels of ITIL certifications.

 

Q9. What is the exam format?

ITIL Foundation Exam Format

  • Closed book exam
  • 40 multiple choice questions
  • Applicant needs to score a minimum of 65% to pass the exam
  • 60 minutes’ duration

 

Q10. Will ITIL Foundation help me?

ITIL certification course inducts individuals to the usage of Key performance indicators to measure the IT department's performance, progress, problems and also to continually improve the service. The certification can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who need an understanding of how ITIL can be used to enhance IT service management (ITSM) within an organization
  • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

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Course Highlights

Over 1.5 million ITIL certified professionals

ITIL is swiftly turning into a must have certification

Success rate of 95%

CP observes a 95% success rate for ITIL certification suit

Improved Career prospects

Almost every IT sector organization uses ITIL thus increasing opportunities

Certification number up by 5%

The number of people taking up ITIL Foundation has increased by 5% in 2018

Improved Compensation Structure

ITIL Foundation can yield a mean salary up to $90,000

Accepted globally

ITIL Foundation certification is accepted throughout the Globe







About Certification

ITIL has turned out to be the most popular certification for IT service management. With the exponential spanning of business diversity, providing relevant and prime IT services has become challenging. This has inherently lead to growth in the number of people who want to explore the minutes of IT service management. The Foundation will introduce you to the key elements, concepts, and terminology used in the ITIL(R) service lifecycle.

ITIL certification course inducts individuals to the usage of Key performance indicators to measure the IT department's performance, progress, problems and also to continually improve the service. ITIL Foundation is the first step in the ITIL V3 structure. This training will elaborate on ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity.

The certification can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who need an understanding of how ITIL can be used to enhance IT service management  (ITSM) within an organization
  • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

Certification Planner’s ITIL training is designed to offer hands-on knowledge of the objective, purpose, and scope of different level of ITSM, including service strategy, service operations, service transition, continual service improvement, and service design. With our ITIL Foundation training program, you will learn to effectively apply ITIL concepts, techniques and tools to improve the efficiency of the business.

Examination Process

Who can apply for the ITIL Foundation Exam?

Anyone who fulfill one of the following criteria can apply for the PMP certification:

Prerequisites for ITIL Foundation:

There is no specified eligibility criterion for the ITIL Foundation exam. Anyone who is looking to pursue a career in IT Service and Management can go for ITIL certification. The Foundation exam is in itself a prerequisite for other levels of ITIL certifications.

ITIL Foundation Exam Format

  • Closed book exam
  • 40 multiple choice questions
  • Applicant needs to score minimum 65% to pass the exam
  • 60 minutes’ duration
Training Agenda
  • Introduction to service management lifecycle
  • Service strategy
  • Service design
  • Service transition
  • Service operations
  • Continual service improvement
  • Summary and exam preparation
FAQ's

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the ITIL Foundation certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. What are the prerequisites for taking up ITIL Foundation certification?

There is no specified eligibility criterion for the ITIL Foundation exam. Anyone who is looking to pursue a career in IT Service and Management can go for ITIL certification. The Foundation exam is in itself a prerequisite for other levels of ITIL certifications.

 

Q9. What is the exam format?

ITIL Foundation Exam Format

  • Closed book exam
  • 40 multiple choice questions
  • Applicant needs to score a minimum of 65% to pass the exam
  • 60 minutes’ duration

 

Q10. Will ITIL Foundation help me?

ITIL certification course inducts individuals to the usage of Key performance indicators to measure the IT department's performance, progress, problems and also to continually improve the service. The certification can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who need an understanding of how ITIL can be used to enhance IT service management (ITSM) within an organization
  • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

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