ITIL Managing Across The Lifecycle (MALC)

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The ITIL® Managing Across the Lifecycle (MALC) certification validates your knowledge of the key content topics such as management purposes, functions, and objectives of ITIL publication. The Certification Planner’s ITIL MALC expert training helps to understand the management aspects of the IT Service Lifecycle and leads to the ITIL Expert in IT Service and Architecture Management. Our courseware for ITIL Managing Across the Lifecycle Certificate is accredited by AXELOS. This course helps in understanding the management characteristics of the Service Lifecycle and thus, acts as a pre-requisite to ITIL Expert in IT Service Management. This course is accredited by AXELOS.


Course Include :-

Access to AXELOS approved ITIL Intermediate MALC Study Guide
Official Practice Test Papers
AXELOS ITIL Intermediate MALC Exam Voucher
Chapter-end quizzes and exam passing tips and tricks
7 Days Money Back guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here
Course Include:-

16 hours of in-person classroom by expert instructor
AXELOS ITIL Intermediate MALC Exam Voucher
Access to AXELOS approved ITIL Intermediate MALC Study Guide
Official Practice Test Papers
100% pass guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here

The ITIL® Managing Across the Lifecycle (MALC) certification validates your knowledge of the key content topics such as management purposes, functions, and objectives of ITIL publication. The Certification Planner’s ITIL MALC expert training helps to understand the management aspects of the IT Service Lifecycle and leads to the ITIL Expert in IT Service and Architecture Management. Our courseware for ITIL Managing Across the Lifecycle Certificate is accredited by AXELOS. This course helps in understanding the management characteristics of the Service Lifecycle and thus, acts as a pre-requisite to ITIL Expert in IT Service Management. This course is accredited by AXELOS.

To be eligible for the ITIL Managing Across the Lifecycle certification, candidates must fulfill the following requirements:

  • At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
  • Holders of ITIL Expert certificate in IT service management are also eligible.

MALC Examination Format

  • Multiple choice examination questions
  • 10 questions per paper
  • 35 marks required to pass (out of 50 available) - 70%
  • 120 minutes’ duration
  • Closed book.

  • Key concepts of the service lifecycle
  • Communication and stake holder management
  • Integrating service management process across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

Summary and exam preparation

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the ITIL Managing Across The Lifecycle (MALC) certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. What if I need any application assistance?

Cp provides dedicated support to all our clients and we will assist you with all the issues related to certification and training.

 

Q9. What will I learn during the course?

The course will elaborate on

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating the service management process across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

 

Q10. What are the eligibility criteria for the certification?

o be eligible for the ITIL Managing Across the Lifecycle certification, candidates must fulfill the following requirements:

  • At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
  • Holders of ITIL Expert certificate in IT service management are also eligible.

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Course Highlights

Validate Knowledge

ITIL MALC endorses a well rounded, superior knowledge in ITIL practices

Minimum Criteria

Candidate should hold ITIL Foundation and 17 credits from Foundation and Intermediate levels

Improved Compensation Structure

ITIL MALC can yield a mean salary over $117,00

Improved Career Prospects

Almost every IT sector organization uses ITIL thus increasing opportunities

Success Rate of 95%

CP observes an overall 95% success rate for ITIL certification suit

Over 1.5 Million ITIL Certified Professionals

ITIL is swiftly turning into a must have certification



Key Features
Course Include:-

16 hours of in-person classroom by expert instructor
AXELOS ITIL Intermediate MALC Exam Voucher
Access to AXELOS approved ITIL Intermediate MALC Study Guide
Official Practice Test Papers
100% pass guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here
Course Info

About Certification

The ITIL® Managing Across the Lifecycle (MALC) certification validates your knowledge of the key content topics such as management purposes, functions, and objectives of ITIL publication. The Certification Planner’s ITIL MALC expert training helps to understand the management aspects of the IT Service Lifecycle and leads to the ITIL Expert in IT Service and Architecture Management. Our courseware for ITIL Managing Across the Lifecycle Certificate is accredited by AXELOS. This course helps in understanding the management characteristics of the Service Lifecycle and thus, acts as a pre-requisite to ITIL Expert in IT Service Management. This course is accredited by AXELOS.

Examination Process

To be eligible for the ITIL Managing Across the Lifecycle certification, candidates must fulfill the following requirements:

  • At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
  • Holders of ITIL Expert certificate in IT service management are also eligible.

MALC Examination Format

  • Multiple choice examination questions
  • 10 questions per paper
  • 35 marks required to pass (out of 50 available) - 70%
  • 120 minutes’ duration
  • Closed book.
Training Agenda
  • Key concepts of the service lifecycle
  • Communication and stake holder management
  • Integrating service management process across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

Summary and exam preparation

FAQ's

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the ITIL Managing Across The Lifecycle (MALC) certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. What if I need any application assistance?

Cp provides dedicated support to all our clients and we will assist you with all the issues related to certification and training.

 

Q9. What will I learn during the course?

The course will elaborate on

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating the service management process across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

 

Q10. What are the eligibility criteria for the certification?

o be eligible for the ITIL Managing Across the Lifecycle certification, candidates must fulfill the following requirements:

  • At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
  • Holders of ITIL Expert certificate in IT service management are also eligible.

Course Reviews


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