16 hours of in-person classroom by expert instructor
Online exam voucher and 35 PDU's certificate
Access to CP ITIL study guide & exam passing tips & tricks
2 practice test to prepare for the AXELOS exam
100% pass guarantee and dedicated Support by ITIL Certified Staff
The ITIL® Intermediate Service Design (SD) is one of the qualification modules in the ITIL® Service Lifecycle category of the ITIL Intermediate level. The ITIL Intermediate Qualification Service Design Certificate shows the candidate's knowledge of IT processes, services and other elements of IT service management. The ITIL Intermediate Service Design Certification Training course focuses on the design of IT services, processes, covering the architectures, documentation, and policies. The ITIL Intermediate SD Certification Training enables participants to design services to meet the needs of the organization. The courseware has been approved by AXELOS and includes test papers.
Under the ITIL Credit System, you must earn a number of credits from each ITIL certification to progress to the next level within the ITIL scheme.
The SD module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.
The exam format is as follows:
100% Money Back Guarantee for Online and In-Person Training Program: Our in-person and instructor-led online classroom comes with a 100% money back guarantee. We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PMP certification exam in the very first attempt. The 100% money-back guarantee is applicable on courses like PMP®, CAPM®, ITIL Foundation®, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt, Dual LSSGB and LSSBB, Dual LSSYB and LSSGB.
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How Instructor-Led Online Classroom Works:
Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference.
Cancellation and Extension of Training
Yes, we do allow our participant to cancel the enrollment prior to the class. Read our policies to know more about cancellation, payment, and refund.
Extension of Access Period
Yes, we facilitate our participant to extend the access period by paying an additional fee.