16 hours of in-person classroom by expert instructor
Online exam voucher and 35 PDU's certificate
Access to CP ITIL study guide & exam passing tips & tricks
2 practice test to prepare for the AXELOS exam
100% pass guarantee and dedicated Support by ITIL Certified Staff
The ITIL® Intermediate Service Operation (SO) is one of the levels within the ITIL® Service Lifecycle category. The Certification Planner's ITIL Intermediate SO Certification Training focusses on the management of the activities involved in service strategy transition and design phase. This ITIL® Service Operation Training and Certification is recommended to professionals involved in Service Operation management.
The courseware of Certification Planner's ITIL intermediate service operation online training has been approved by AXELOS and help candidates for ITIL® SO exam prep. After completing the course, candidates will have a good knowledge on continual service improvement, ITIL SO processes and principles, the related techniques and methods. The Certification Planner ITIL Service Operation training will enable you to design continual service improvement and describe strategies for CSFs, risk factors, and challenges.
Under the ITIL Credit System, you must earn a number of credits from each ITIL qualification to progress to the next level within the ITIL scheme.
The SO module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.
The exam format is as follows:
100% Money Back Guarantee for Online and In-Person Training Program: Our in-person and instructor-led online classroom comes with a 100% money back guarantee. We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PMP certification exam in the very first attempt. The 100% money-back guarantee is applicable on courses like PMP®, CAPM®, ITIL Foundation®, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt, Dual LSSGB and LSSBB, Dual LSSYB and LSSGB.
7 Days Money Back Guarantee on Online Self-study: We share access to our course material with learners to review and confirm their enrollment. The online self-study course material comes with 7 days money back guarantee.
Money Back Request and Reimbursement Process
Money Back Guarantee Voids in:
7 Days Money Back Guarantee
How Instructor-Led Online Classroom Works:
Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference.
Cancellation and Extension of Training
Yes, we do allow our participant to cancel the enrollment prior to the class. Read our policies to know more about cancellation, payment, and refund.
Extension of Access Period
Yes, we facilitate our participant to extend the access period by paying an additional fee.