ITIL for Beginners

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Course Features:-
  • Course is designed and developed by AXELOS/PeopleCert certified instructor
  • Gold standard certification in IT Service management domain
  • Earn 25% higher than non-certified peers as per the 2017-18 Industry pay score
  • Protect your investment with 100% pass guarantee or get your money back* (Read T&C)

 Key Features

In-person classroom is available only for corporates training program

In-person classroom is available only for corporates training program

In-person classroom is available only for corporates training program

In-person classroom is available only for corporates training program

In-person classroom is available only for corporates training program

 
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About Course


Course Info

CP’s ITIL for Beginners course is designed for individuals looking to build a career in IT service management. The course offers an understanding of the basic principles and best practices for using IT as a tool for business growth and changes. With this training, you will learn to incorporate IT services to deliver real business value. Take this Beginners Guide to ITIL course as a first step toward the ITIL Foundation certification.

This certification program assists you acquire a general awareness of the concepts, key elements and common terminology of ITIL. If you are seeking to gain basic knowledge about the core principles, concepts, and the best practices of IT Service Management, this course will be invaluable.

 


Agenda

CP’s ITIL for Beginners course is designed for individuals looking to build a career in IT service management. The course offers understanding of the basic principles and best practices for using IT as a tool for business growth and changes. With this training, you will learn to incorporate IT services to deliver real business value. Take this Beginners Guide to ITIL course as a first step toward the ITIL Foundation certification.

This certification program assists you acquire a general awareness of the concepts, key elements and common terminology of ITIL. If you are seeking to gain the basic knowledge about the core principles, concepts, and the best practices of IT Service Management, this course will be invaluable.

What are the prerequisites to appear for ITIL for Beginners certification?

There are no prerequisites to attend CP’s ITIL for Beginners course.

Who Should Apply for this certification?

Anyone looking to pursue career in IT Service Management can apply for this certification course.

FAQs

Money Back Guarantee

100% Money Back Guarantee for Online and In-Person Training Program: Our in-person and instructor-led online classroom comes with 100% money back guarantee. We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PMP certification exam in the very first attempt. The 100% money-back guarantee is applicable on courses like PMP®, CAPM®, ITIL Foundation®, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt, Dual LSSGB and LSSBB, Dual LSSYB and LSSGB.

7 Days Money Back Guarantee on Online Self-study: We share access to our course material with learners to review and confirm their enrollment. The online self-study course material comes with 7 days money back guarantee.

Money Back Request and Reimbursement Process

Money Back Request

  • Participants fail to clear the exam are eligible for money back guarantee and will get refund, excluding the re-examination fees.
  • To get eligible for 100% money back, a learner must appear for the certification exam within 30 days from the training completion date.
  • If fail to pass the examination in 1st attempt, the applicant can apply for a reimbursement for the re-examination fees. The applicant must appear for the re-exam within 30 days from the result date of the 1st attempt.
  • If the participant does not get succeed in the second attempt as well, they can again take a re-exam within 30 days from 2nd attempt’s result and are eligible for a re-examination fees reimbursement.
  • In case, if any applicant does not pass the exam in the 3rd attempt; applicants get the refund of enrollment fees paid during enrollment after deducting re-examination fees.
  • To claim for money back, applicants need to submit their all three scorecards.
  • Applicants need to pay the re-exam fees to the governing body (if any) and send a payment invoice through email to get the refund.

Reimbursement Process

  • The applicant needs to e-mail scanned copies of scorecards and re-exam fee payment invoices to support@certificationplanner.com.
  • We will process the refund after receiving all essential documents. The process may take upto 30 days.
  • The 100% money back guarantee is not applicable for Online Self-study
  • Only PMI member re-examination fee will be reimbursed.
  • Mode of reimbursement will be same as payment mode used during enrollment.

Money Back Guarantee Voids in:

100% Money Back Guarantee

  • Applicants not taking the exam within 30 days of course completion date.
  • Individuals not appearing for the re-exam within 30 days of the previous attempt’s result.
  • Applicants not going through the CP’s course material at least 8 hours/day.
  • Non-maintenance of 100% attendance during the training.
  • Failing to score minimum 80% in 3 simulations out of 5.
  • Applicants not following the instructions by the instructor and not completing the exercises during the training period.
  • Participants who fail to submit the required documents.

7 Days Money Back Guarantee

  • If user access more than 30% of courseware.
  • If request generated after 7 days of purchase

How Instructor-Led Online Classroom Works:

Our online classroom training are conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference.

Cancellation and Extension of Training

Cancellation

Yes, we do allow our participant to cancel the enrollment prior to the class. Read our policies to know more about cancellation, payment and refund.

Extension of Access Period

Yes, we facilitate our participant to extend the access period by paying an additional fee.


Exam and Certification

What are the prerequisites to appear for ITIL for Beginners certification?

There are no prerequisites to attend CP’s ITIL for Beginners course.

How do I get certified?

On completion of the course, the participant will get access to an online exam with 50 questions and multiple attempts. Upon successfully scoring 55% or above participant will receive a certificate.

Who Should Apply for this certification?

Anyone looking to pursue a career in IT Service Management can apply for this certification course.

 


FAQ's

100% Money Back Guarantee for Online and In-Person Training Program: Our in-person and instructor-led online classroom comes with a 100% money back guarantee. We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PMP certification exam in the very first attempt. The 100% money-back guarantee is applicable on courses like PMP®, CAPM®, ITIL Foundation®, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, Lean Six Sigma Yellow Belt, Dual LSSGB and LSSBB, Dual LSSYB and LSSGB.

7 Days Money Back Guarantee on Online Self-study: We share access to our course material with learners to review and confirm their enrollment. The online self-study course material comes with 7 days money back guarantee.

Money Back Request and Reimbursement Process

  • Participants fail to clear the exam are eligible for money back guarantee and will get a refund, excluding the re-examination fees.
  • To get eligible for 100% money back, a learner must appear for the certification exam within 30 days from the training completion date.
  • If a participant fails to pass the examination in the 1st attempt, the applicant can apply for a reimbursement for the re-examination fees. The applicant must appear for the re-exam within 30 days from the result date of the 1st attempt.
  • If the participant does not get success in the second attempt as well, they can again take a re-exam within 30 days from 2nd attempt’s result and are eligible for a re-examination fees reimbursement.
  • In case, if any applicant does not pass the exam in the 3rd attempt; applicants get the refund of enrollment fees paid during enrollment after deducting re-examination fees.
  • To claim for money back, applicants need to submit their all three scorecards.
  • Applicants need to pay the re-exam fees to the governing body (if any) and send a payment invoice through email to get the refund.

Reimbursement Process

  • The applicant needs to e-mail scanned copies of scorecards and re-exam fee payment invoices to support@certificationplanner.com.
  • We will process the refund after receiving all the essential documents. The process may take up to 30 days.
  • The 100% money back guarantee is not applicable for Online Self-study
  • Only PMI member re-examination fee will be reimbursed.
  • Mode of reimbursement will be the same as payment mode used during enrollment.

Money Back Guarantee Voids in:

  • Applicants not taking the exam within 30 days of course completion date.
  • Individuals not appearing for the re-exam within 30 days of the previous attempt’s result.
  • Applicants not going through the CP’s course material at least 8 hours/day.
  • Non-maintenance of 100% attendance during the training.
  • Failing to score minimum 80% in 3 simulations out of 5.
  • Applicants not following the instructions by the instructor and not completing the exercises during the training period.
  • Participants who fail to submit the required documents.

7 Days Money Back Guarantee

  • If user access more than 30% of courseware.
  • If the request generated after 7 days of purchase

How Instructor-Led Online Classroom Works:

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference.

Cancellation and Extension of Training

Yes, we do allow our participant to cancel the enrollment prior to the class. Read our policies to know more about cancellation, payment, and refund.

Extension of Access Period

Yes, we facilitate our participant to extend the access period by paying an additional fee.

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