Planning, Protection and Optimization (PPO)

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The ITIL Planning, Protection & Optimization (PPO) course is one of the qualifications in the ITIL® Service Capability work stream. This module of ITIL Intermediate training focuses on the practical application of PPO methodologies in order to enable capacity, information security, IT service continuity, availability and demand management. The purpose of the ITIL Intermediate PPO Certification Online training is to test, impart and validate the understanding of industry practices in IT Service Management as mentioned in the ITIL Service Lifecycle core publications. Certification Planner's ITIL PPO foundation training help individuals to prepare for the ITIL® Intermediate PPO certification exam.


Course Include :-

Access to AXELOS approved ITIL Intermediate PPO Study Guide
Official Practice Test Papers
AXELOS ITIL Intermediate PPO Exam Voucher
Chapter-end quizzes and exam passing tips and tricks
7 Days Money Back guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here
Course Include :-

Access to AXELOS approved ITIL Intermediate PPO Study Guide
Official Practice Test Papers
AXELOS ITIL Intermediate PPO Exam Voucher
Chapter-end quizzes and exam passing tips and tricks
7 Days Money Back guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here

The ITIL Planning, Protection & Optimization (PPO) course is one of the qualifications in the ITIL® Service Capability work stream. This module of ITIL Intermediate training focuses on the practical application of PPO methodologies in order to enable capacity, information security, IT service continuity, availability and demand management. The purpose of the ITIL Intermediate PPO Certification Online training is to test, impart and validate the understanding of industry practices in IT Service Management as mentioned in the ITIL Service Lifecycle core publications. Certification Planner's ITIL PPO foundation training help individuals to prepare for the ITIL® Intermediate PPO certification exam.

The course is useful for individuals working as Capacity Manager, Availability Manager, Change Manager, Security Administrator and many more. 

ITIL Credit System

Under the ITIL Credit System, you must earn a number of credits from each ITIL certification to progress to the next level within the ITIL scheme.

The PPO module is worth four credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.

ITIL Intermediate exams are governed by APMG, EXIN and CSME. Candidates for the ITIL Intermediate PPO Certification are required to undertake 28 hours of professional training before taking the exam.

The exam format is as follows:

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book.

  • Introduction to PPO
  • Capacity management
  • Availability management
  • IT service and continuity management
  • Information security management
  • Demand management
  • PPO roles and responsibilities
  • Technology and implementation considerations
  • Summary and directed studies

  

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PPO certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. Which knowledge areas are covered in this course?

The course elaborates on:

  • Introduction to PPO
  • Capacity management
  • Availability management
  • IT service and continuity management
  • Information security management
  • Demand management
  • PPO roles and responsibilities
  • Technology and implementation considerations
  • Summary and directed studies

 

Q9. Who should take up this certification?

 This module of ITIL Intermediate training focuses on the practical application of PPO methodologies in order to enable capacity, information security, IT service continuity, availability and demand management. The purpose of the ITIL Intermediate PPO Certification Online training is to test, impart and validate the understanding of industry practices in IT Service Management as mentioned in the ITIL Service Lifecycle core publications. The certification is for anyone who wants to build a sustainable career in IT service management spectrum. The course is useful for individuals working as Capacity Manager, Availability Manager, Change Manager, Security Administrator and many more. 

 

Q10. What is the examination format?

The exam format is as follows:

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book.

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Course Highlights

Engages Demand Management, Service Continuity & Information Security

Demand Management, Service Continuity & Information Security are elaborated

Earn Credit to advance to the next level

ITIL RCV will earn you four credits

Validate Knowledge

ITIL PPO endorses a well rounded, superior knowledge in ITIL Service Capability

Over 1.5 Million ITIL Certified Professionals

ITIL is swiftly turning into a must have certification

Overall Success Rate of 95%

CP observes an overall 95% success rate for ITIL certification suit

Improved Career Prospects

Almost every IT sector organization uses ITIL thus increasing opportunities



Key Features
Course Include :-

Access to AXELOS approved ITIL Intermediate PPO Study Guide
Official Practice Test Papers
AXELOS ITIL Intermediate PPO Exam Voucher
Chapter-end quizzes and exam passing tips and tricks
7 Days Money Back guarantee
16 PDU's Certificate
Dedicated Support by ITIL certified staff
Looking to host group or corporate training ?
Click Here
Course Info

About Certification

The ITIL Planning, Protection & Optimization (PPO) course is one of the qualifications in the ITIL® Service Capability work stream. This module of ITIL Intermediate training focuses on the practical application of PPO methodologies in order to enable capacity, information security, IT service continuity, availability and demand management. The purpose of the ITIL Intermediate PPO Certification Online training is to test, impart and validate the understanding of industry practices in IT Service Management as mentioned in the ITIL Service Lifecycle core publications. Certification Planner's ITIL PPO foundation training help individuals to prepare for the ITIL® Intermediate PPO certification exam.

The course is useful for individuals working as Capacity Manager, Availability Manager, Change Manager, Security Administrator and many more. 

Examination Process

ITIL Credit System

Under the ITIL Credit System, you must earn a number of credits from each ITIL certification to progress to the next level within the ITIL scheme.

The PPO module is worth four credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.

ITIL Intermediate exams are governed by APMG, EXIN and CSME. Candidates for the ITIL Intermediate PPO Certification are required to undertake 28 hours of professional training before taking the exam.

The exam format is as follows:

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book.
Training Agenda
  • Introduction to PPO
  • Capacity management
  • Availability management
  • IT service and continuity management
  • Information security management
  • Demand management
  • PPO roles and responsibilities
  • Technology and implementation considerations
  • Summary and directed studies

  

FAQ's

Q1. What happens if I am not able to clear the examination in the first attempt?

We use high learning methodologies to equip learners with the understanding of the latest market trends and boost their confidence to pass the PPO certification exam in the very first attempt. However, if you are not able to clear the certification examination in the first attempt, we have a 100% money back guarantee for you. Refer to the Policies page to know more.

 

Q2. How do I find out the details like venue, timing related to my class?

You will receive an email containing the details related to your classroom venue and timing 5 days prior to your scheduled training date. If you have not received the email or are facing any other issue, you can drop an email with your query to support@certificationplanner.com. Out training delivery team will be there for you! 

 

Q3. How can I pay?

We accept various modes of payment ranging from Pay Pal to wire transfer. For public classes, we accept ACH, Wire Transfer, Pay Pal, Credit Card, Debit Card, Diners, Cheque, Master Card. For Corporate training, we accept Credit Cards, Cheque, Wire Transfer and PayPal, Purchase Orders. If you are paying by check, the check needs to be scanned and sent to our mailing address 5 days prior to the training date.

 

Q4. How does Instructor-Led Online Classroom work?

Our online classroom training is conducted via www.gotomeeting.com and all our classes are interactive sessions which enable participants to watch, talk and chat with the instructor and fellow participants. Our instructors are familiar with GoToMeeting and our dedicated CP champ will walk you through the platform prior to the class. We record all sessions and share downloadable videos for future reference

 

Q5. Will the recorded lessons be shared with the participants in Online training?

Yes, the recorded training is shared with the participant. The recordings are shared post-completion of the class. Participants will receive a link to download the recordings on the email address shared by them during registration.

 

Q6. Can I cancel my class? How will the reimbursement process work?

Yes, you can cancel your participation in a training session. However, the cancellation and refund are subject to the following conditions:

  • You can cancel your class by emailing us at support@certificationplanner.com
  • If you cancel before 2 weeks from the scheduled training date, a cancelation fee of 10% will be deducted and the balance amount will be refunded.
  • If you cancel within 2 weeks from the class, a 100% deduction will be made.

The refund will be made through the same mode of payment during enrolment. Refer to our Policy Page for more details.

 

Q7. For how long do I have the access to the course material if I take up Self-Study and can it be extended?

You will have access to the material for 180 days. Yes, you can extend the access duration for the course material at an additional charge. You can contact support@certificationplanner.com to find out the additional charges. The additional charge is decided based on the duration of the extension you need.

 

Q8. Which knowledge areas are covered in this course?

The course elaborates on:

  • Introduction to PPO
  • Capacity management
  • Availability management
  • IT service and continuity management
  • Information security management
  • Demand management
  • PPO roles and responsibilities
  • Technology and implementation considerations
  • Summary and directed studies

 

Q9. Who should take up this certification?

 This module of ITIL Intermediate training focuses on the practical application of PPO methodologies in order to enable capacity, information security, IT service continuity, availability and demand management. The purpose of the ITIL Intermediate PPO Certification Online training is to test, impart and validate the understanding of industry practices in IT Service Management as mentioned in the ITIL Service Lifecycle core publications. The certification is for anyone who wants to build a sustainable career in IT service management spectrum. The course is useful for individuals working as Capacity Manager, Availability Manager, Change Manager, Security Administrator and many more. 

 

Q10. What is the examination format?

The exam format is as follows:

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass (out of 40 available) - 70%
  • 90 minutes’ duration
  • Closed book.

Course Reviews


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