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Salesforce Admin and App Builder Certification Training

Customized Dual Salesforce Administrator and App Builder certification course for you

(1425) Users

In-Person Classroom

Get trained in a traditional classroom setup with a certified instructors

  • 4-days of traditional classroom training by certified instructors
  • Lifetime access to the Dual courseware developed by Experts
  • Access to most updated practice Q&A to gauge your learning
  • Highest Success rate in Salesforce certification exams
  • Exam support by certified & 24 PDU's/ course completion certificate

$ 3399
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Live Online Classroom

A learning model incepted with the aim of optimizing every aspect of learning.

  • 4-days of instructor-led online live classroom on Gotomeeting.com
  • Lifetime access to the Dual courseware developed by Experts
  • Access to most updated practice Q&A to gauge your learning
  • Exam support by certified & 24 PDU's/ course completion certificate
  • Revisit the class with live class recorded videos - Lifetime access

$ 999
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Online Self-Study

Study and Prepare at the speed that suits well with you

  • Lifetime access to the Dual courseware developed by Experts
  • Access to most updated practice Q&A to gauge your learning
  • High quality course material with 7 days money back guarantee*
  • Dedicated Salesforce certified staff to support your studies
  • Upgrade to Live online or In-person classroom at discounted rates

$ 199
Top selling

Online Self-Study Plus

An optimized course with recorded Live Online Training videos to deliver prime learning

  • Lifetime access to live online class recorded videos & CP’s study guide
  • Downloadable course material in PDF/Powerpoint format
  • Access to most updated practice Q&A to gauge your learning
  • Additional preparatory materials like exercises and chapter-end quiz
  • 6 months of Q&A support from certified staff or instructor
  • 7-days money-back guarantee* No questions asked!
$699

Salesforce Admin and App Builder Certification Training Course Overview

CP’s Salesforce Admin and App builder training and certification course is designed to ensure that you learn and master the Salesforce Administrator and App Builder concepts. Learn how to create applications using Salesforce Lightning and configure Salesforce and how to collect, analyze, and retrieve customer information. Salesforce Administrator certification is the initial credential and focuses on features and functionalities necessary for its implementation. Salesforce app builder validated your experience in deciding on the data model approach, UI, security integration based on the scenario. Salesforce is the most popular cloud-based CRM tool used to automate digital marketing activities, customer service, and sales.

Training location or virtual or self-learning course access link will be shared by Allen@certificationplanner.com.

  • Courseware developed by industry leaders with 98.23% success rate
  • Guaranteed to run the classes to let you focus only on Salesforce exams
  • Option to include Salesforce Administrator & App Builder examination fee
  • Certified support staff to answer all your questions on chat, email, and phone

Salesforce Admin and App Builder Certification Training Curriculum

course_image_desc

Salesforce Admin and App Builder Certification Training Information

Salesforce Administrator and App builder are certifications that validate the administrative and app-building capacity of the professional. The commutation of the certification provides an extensive and elaborate skill development opportunity in Salesforce. Post-certification, you would be able to:

  • Make use of the UI features available and used along managing with user handling
  • Understand various organizational security controls available along with manage use secure communication templates
  • Understand the complex architecture and relationship model and manage data effectively
  • Be able to Decide on the data model best suited for the scenario,
  • Be able to understand and logically decide the restrict capabilities
  • Provide automation recommendation and solutions based on the business requirement

Salesforce Administrator & App Builder Certification Process:

* Understand the eligibility process and why you want to become a Salesforce Administrator & App Builder certified professional

* Select a training type matching your learning style and availability

* Attend the course to practice and prepare for both the exam

* Allocate 15-20 hours as study time for a couple of weeks.

* Attempt practice tests as much as possible until you achieve 80% or above score consistently  

* Register and schedule your Salesforce Admin and App builder exam online(Admin 1st)

* Sit for the exam and get certified in your 1st attempt* 

Salesforce Administrator Exam Outline

The exam measures a professional's skills, knowledge, and hands-on experience as a Salesforce Administrator and must have the experience in demonstrating each of the features/functions below.

Organizational Setup: 3% | User Setup: 7% | Security and Access: 13% | Standard and Custom Objects: 14% | Sales and Marketing Applications: 14% | Service and Support Applications: 13% | Activity Management and Collaboration: 3% | Data Management: 10% | Analytics—Reports and Dashboards: 10% | Workflow/Process Automation: 8% | Desktop and Mobile Administration: 3% | AppExchange: 2%

Salesforce App Builder Exam Outline

The exam measures a professional's skills, knowledge, and experience in developing custom applications on the Lightning Platform and must have the experience in demonstrating each of the features/functions below.

Salesforce Fundamentals: 8% | Data Modeling and Management: 20% | Security: 10% | Business Logic and Process Automation: 27% | Social: 3% | User Interface: 14% | Reporting: 5% | Mobile: 5% | App Development: 8%

Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.

Salesforce Admin and App Builder Certification Training Pre-requisites

Salesforce Administrator: the participant must have a minimum of six months of experience as a Salesforce Admin & should be able to successfully perform the tasks outlined in the exam objectives section of this guide. 

Salesforce App Builder: The participant must have a minimum of six months' experience in building applications on the Lightning Platform and/or on a similar technology platform.

Salesforce Admin and App Builder Certification Training Exam & Certification

Examination Format: The process of booking the exam is the same for both the courses.

  • Register yourself on Salesforce website

  • Select the exam type(Administrator or App Builder)

  • Select the exam date and timing

  • Choose between taking the exam online(recommended) or onsite. Both are proctored.

  • Review the exam guidelines and other instructions 

  • Passing score: 65% for Administrator and 63% for App Builder

  • Go through the notes and practice tests prior to the exam

  • References: No hard-copy or online materials may be referenced during the exam.

Salesforce Administrator:

  • No. of questions: 60 Multiple choice/Multiple select questions
  • Duration: 105 minutes
  • Pass score: 65%
  • Exam type: Close Book

Exam Fee: USD 200 + taxes | Re-examination fee: USD 100 + taxes

Salesforce App Builder

  • No. of questions: 60 Multiple choice/Multiple select questions
  • Duration: 105 minutes
  • Pass score: 63%
  • Exam type: Close Book

Exam Fee: USD 200 + taxes | Re-examination fee: USD 100 + taxes

Salesforce Admin and App Builder Certification Training Curriculum

Training Agenda

Lesson No.

Topics

 

Introduction

 

  • What people say about CP
  • Training types
  • Accreditations and Clients
  • About Certification Planner
  • Introduction to live training
  • About the tutorial

1

Salesforce Overview

 

  • Introduction to Salesforce
  • Salesforce Edition
  • Home Page Features Customization
  • User Management
  • Creating and Customizing Tabs
  • Creating an App
  • Uploading a Company Logo
  • Company Information Page
  • System Overview Page
  • Updating the Fiscal Year

2

 Salesforce Objects

 

  • Standard Object Components
  • Renaming Standard Objects
  • Modifying Standard Objects
  • Understanding External Objects
  • Creating Custom Objects

3

Field Types

 

  • Modifying Standard Fields
  • Creating Auto-Number Fields
  • Creating Formula Fields
  • Creating Roll-Up Summary Fields
  • Creating Lookup and Master-Detail Fields
  • Creating Checkbox Fields
  • Creating Currency, Number, and Percent Fields
  • Creating Date Field and Date and Time Field
  • Creating Phone and Email Fields
  • Creating Geolocation Fields
  • Creating Picklist and Multi-Select Picklist Fields
  • Creating Text and Text Area Fields
  • Creating Text Area Long and Text Area Rich Fields
  • Considerations for Field Type Change
  • Field Deleting Implications
  • Creating Encrypted Fields
  • Creating URL Fields

4

Validation Rules

 

  • Creating Validation Rules
  • Creating Formulas
  • Creating Error Messages

5

 Security Controls

 

  • Viewing Object Security
  • Changing Default Record Access
  • Sharing Settings
  • Field Accessibility
  • Password Policies
  • Session Settings
  • Login Flows
  • Network Access
  • Activations
  • Session Management
  • Login Access Policies
  • Certificate and Key Management
  • Viewing Setup Audit Trail
  • Executing Expire All Passwords
  • Delegated Administrations
  • Remote Site Settings
  • Named Credentials
  • File Upload and Download Security

6

Profiles

 

  • Standard Profiles Overview
  • Assigning Page Layouts
  • Field-Level Security
  • Custom App Settings and Access
  • Tab Settings
  • Record Type Settings
  • Administrative Permissions
  • General User Permissions
  • Standard Object Permissions
  • Custom Object Permissions
  • Password Policies and Session Timeout
  • Login Hours and IP Ranges
  • Enabling Apex and Visualforce Access

7

Role Hierarchy

 

  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users

8

Workflow Rules

 

  • Creating a Workflow Rule
  • Creating a Workflow Rule Field Update
  • Creating a Workflow Rule Task Assignment
  • Creating a Workflow Rule Email Alert
  • Outbound Message
  • Time-Dependent Workflow Action
  • Overview of the Approval Process
  • Components of an Approval Process

9

Data Management

 

  • Importing Leads
  • Data Import Wizard
  • Importing Contacts and Accounts
  • Using Mass Delete
  • Installing Data Loader
  • Importing Records with Data Loader
  • Updating Records with Data Loader
  • Deleting Records with Data Loader
  • Exporting Records with Data Loader
  • Adding a Field in Schema Builder
  • Scheduling a Data Export
  • Creating and Using Sandbox
  • Mass Transferring Records
  • Reporting Snapshots
  • Working with Tags

10

Reports

 

  • Understanding Report Formats
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Join Reports
  • Creating a Lead Report
  • Creating Contacts and Accounts Report
  • Creating an Opportunity Report
  • Adding Leads to a Campaign from a Report
  • Creating a Report Chart
  • Scheduling Reports
  • Creating a Campaign Report
  • Summarizing Report Data
  • Creating a Report Formula
  • Exporting Reports to Excel
  • Date Filters
  • Bucket Fields
  • Custom Report Types

11

Dashboards

 

  • Understanding Dashboard Components
  • Creating a Dashboard
  • Refreshing a Dashboard
  • Modifying Columns on Dashboard
  • Adding Filter to Dashboard
  • Managing Access to Reports
  • Adding a Report as a Dashboard Component
  • Setting Up Dynamic Dashboards
  • Enabling Dashboards for iPad
  • Modifying Report and Dashboard Interfaces
  • Activating the Report Builder on Profiles

12

Chatter

 

  • Chatter Overview
  • Enabling Chatter
  • Enabling Chatter Feeds on Records
  • Configuring Chatter Groups
  • Creating Customer Groups
  • Creating a Free Customer Chatter User
  • Customizing Chatter Email Notifications
  • Configuring Salesforce to Salesforce
  • Accepting a Salesforce Connection
  • Sharing an Account via Salesforce to Salesforce
  • Enabling Ideas
  • Configuring Idea Themes
  • Enabling Social Accounts
  • Enabling Libraries and Content
  • Customizing Libraries and Content
  • Uploading Documents to Libraries and Content
  • Configuring Salesforce1

13

Change Sets and Deployment

 

  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
  • Deployment Status
  • Eclipse IDE

14

Application Lifecycle

 

  • Key Milestones and Considerations
  • Using Sandboxes for Development
  • Using Change Sets
  • Using Unmanaged Packages

15

Visual Workflow, Process Builder, and Schema Builder

 

  • Creating a Visual Flow
  • Modifying Existing Flows
  • Creating a Process in the Process Builder
  • Creating Fields in the Schema Builder

16

Lightning Components

 

  • Installing Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce

17

Creating Buttons, Links, and Actions

 

  • Global Action
  • Object-Specific Action
  • Action Layout in Salesforce1
  • Creating New Records with Actions
  • Logging a Call with Actions
  • Updating a Record with Actions
  • Creating Custom Buttons
  • Creating Custom Links

18

Sales Cloud

 

  • Leads Home Page
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Four Sales Productivity Features
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Create a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns
  • Record Types

19

Quote Templates

 

  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote PDF
  • Emailing a Quote PDF
  • Modifying Quote Templates

20

Service Cloud

 

  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Create an Email-to-Case Address

21

Communities

 

  • Creating a New Community
  • Partner Portal
  • Communities
  • Topic Management
  • Recommendations Management
  • Reputation Management
  • Adding Members
  • Managing Tabs and Branding
  • Login and Registration
  • Community Preferences

22

User Interface

 

  • User Interface General Options
  • User Interface Sidebar Options
  • User Interface Calendar Options
  • User Interface Name Settings
  • User Interface Setup Options

23

Help and Training

 

  • Using Answers
  • Using Ideas
  • Searching for a Help Topic
  • Contacting Support
  • Trust Site
  • Known Issues

24

AppExchange

 

  • AppExchange Overview
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant

25

Other Important Concepts

 

  • SalesforceA
  • SalesforceA—Actions
  • Salesforce and Outlook Integration
  • Many-to-Many Relationship
  • Self-Relationship
  • Hierarchy Relationship

Salesforce Admin and App Builder Certification Training Video


Salesforce Admin and App Builder Certification Training Information

Salesforce Administrator and App builder are certifications that validate the administrative and app-building capacity of the professional. The commutation of the certification provides an extensive and elaborate skill development opportunity in Salesforce. Post-certification, you would be able to:

  • Make use of the UI features available and used along managing with user handling
  • Understand various organizational security controls available along with manage use secure communication templates
  • Understand the complex architecture and relationship model and manage data effectively
  • Be able to Decide on the data model best suited for the scenario,
  • Be able to understand and logically decide the restrict capabilities
  • Provide automation recommendation and solutions based on the business requirement

Salesforce Administrator & App Builder Certification Process:

* Understand the eligibility process and why you want to become a Salesforce Administrator & App Builder certified professional

* Select a training type matching your learning style and availability

* Attend the course to practice and prepare for both the exam

* Allocate 15-20 hours as study time for a couple of weeks.

* Attempt practice tests as much as possible until you achieve 80% or above score consistently  

* Register and schedule your Salesforce Admin and App builder exam online(Admin 1st)

* Sit for the exam and get certified in your 1st attempt* 

Salesforce Administrator Exam Outline

The exam measures a professional's skills, knowledge, and hands-on experience as a Salesforce Administrator and must have the experience in demonstrating each of the features/functions below.

Organizational Setup: 3% | User Setup: 7% | Security and Access: 13% | Standard and Custom Objects: 14% | Sales and Marketing Applications: 14% | Service and Support Applications: 13% | Activity Management and Collaboration: 3% | Data Management: 10% | Analytics—Reports and Dashboards: 10% | Workflow/Process Automation: 8% | Desktop and Mobile Administration: 3% | AppExchange: 2%

Salesforce App Builder Exam Outline

The exam measures a professional's skills, knowledge, and experience in developing custom applications on the Lightning Platform and must have the experience in demonstrating each of the features/functions below.

Salesforce Fundamentals: 8% | Data Modeling and Management: 20% | Security: 10% | Business Logic and Process Automation: 27% | Social: 3% | User Interface: 14% | Reporting: 5% | Mobile: 5% | App Development: 8%

Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.

Salesforce Admin and App Builder Certification Training Pre-requisites

Salesforce Administrator: the participant must have a minimum of six months of experience as a Salesforce Admin & should be able to successfully perform the tasks outlined in the exam objectives section of this guide. 

Salesforce App Builder: The participant must have a minimum of six months' experience in building applications on the Lightning Platform and/or on a similar technology platform.

Salesforce Admin and App Builder Certification Training Exam & Certification

Examination Format: The process of booking the exam is the same for both the courses.

  • Register yourself on Salesforce website

  • Select the exam type(Administrator or App Builder)

  • Select the exam date and timing

  • Choose between taking the exam online(recommended) or onsite. Both are proctored.

  • Review the exam guidelines and other instructions 

  • Passing score: 65% for Administrator and 63% for App Builder

  • Go through the notes and practice tests prior to the exam

  • References: No hard-copy or online materials may be referenced during the exam.

Salesforce Administrator:

  • No. of questions: 60 Multiple choice/Multiple select questions
  • Duration: 105 minutes
  • Pass score: 65%
  • Exam type: Close Book

Exam Fee: USD 200 + taxes | Re-examination fee: USD 100 + taxes

Salesforce App Builder

  • No. of questions: 60 Multiple choice/Multiple select questions
  • Duration: 105 minutes
  • Pass score: 63%
  • Exam type: Close Book

Exam Fee: USD 200 + taxes | Re-examination fee: USD 100 + taxes

Salesforce Admin and App Builder Certification Training Curriculum

Training Agenda

Lesson No.

Topics

 

Introduction

 

  • What people say about CP
  • Training types
  • Accreditations and Clients
  • About Certification Planner
  • Introduction to live training
  • About the tutorial

1

Salesforce Overview

 

  • Introduction to Salesforce
  • Salesforce Edition
  • Home Page Features Customization
  • User Management
  • Creating and Customizing Tabs
  • Creating an App
  • Uploading a Company Logo
  • Company Information Page
  • System Overview Page
  • Updating the Fiscal Year

2

 Salesforce Objects

 

  • Standard Object Components
  • Renaming Standard Objects
  • Modifying Standard Objects
  • Understanding External Objects
  • Creating Custom Objects

3

Field Types

 

  • Modifying Standard Fields
  • Creating Auto-Number Fields
  • Creating Formula Fields
  • Creating Roll-Up Summary Fields
  • Creating Lookup and Master-Detail Fields
  • Creating Checkbox Fields
  • Creating Currency, Number, and Percent Fields
  • Creating Date Field and Date and Time Field
  • Creating Phone and Email Fields
  • Creating Geolocation Fields
  • Creating Picklist and Multi-Select Picklist Fields
  • Creating Text and Text Area Fields
  • Creating Text Area Long and Text Area Rich Fields
  • Considerations for Field Type Change
  • Field Deleting Implications
  • Creating Encrypted Fields
  • Creating URL Fields

4

Validation Rules

 

  • Creating Validation Rules
  • Creating Formulas
  • Creating Error Messages

5

 Security Controls

 

  • Viewing Object Security
  • Changing Default Record Access
  • Sharing Settings
  • Field Accessibility
  • Password Policies
  • Session Settings
  • Login Flows
  • Network Access
  • Activations
  • Session Management
  • Login Access Policies
  • Certificate and Key Management
  • Viewing Setup Audit Trail
  • Executing Expire All Passwords
  • Delegated Administrations
  • Remote Site Settings
  • Named Credentials
  • File Upload and Download Security

6

Profiles

 

  • Standard Profiles Overview
  • Assigning Page Layouts
  • Field-Level Security
  • Custom App Settings and Access
  • Tab Settings
  • Record Type Settings
  • Administrative Permissions
  • General User Permissions
  • Standard Object Permissions
  • Custom Object Permissions
  • Password Policies and Session Timeout
  • Login Hours and IP Ranges
  • Enabling Apex and Visualforce Access

7

Role Hierarchy

 

  • Viewing Role Hierarchy
  • Creating Roles
  • Enabling Field History
  • Creating Groups
  • Creating Permission Sets
  • Assigning Roles to Users

8

Workflow Rules

 

  • Creating a Workflow Rule
  • Creating a Workflow Rule Field Update
  • Creating a Workflow Rule Task Assignment
  • Creating a Workflow Rule Email Alert
  • Outbound Message
  • Time-Dependent Workflow Action
  • Overview of the Approval Process
  • Components of an Approval Process

9

Data Management

 

  • Importing Leads
  • Data Import Wizard
  • Importing Contacts and Accounts
  • Using Mass Delete
  • Installing Data Loader
  • Importing Records with Data Loader
  • Updating Records with Data Loader
  • Deleting Records with Data Loader
  • Exporting Records with Data Loader
  • Adding a Field in Schema Builder
  • Scheduling a Data Export
  • Creating and Using Sandbox
  • Mass Transferring Records
  • Reporting Snapshots
  • Working with Tags

10

Reports

 

  • Understanding Report Formats
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Join Reports
  • Creating a Lead Report
  • Creating Contacts and Accounts Report
  • Creating an Opportunity Report
  • Adding Leads to a Campaign from a Report
  • Creating a Report Chart
  • Scheduling Reports
  • Creating a Campaign Report
  • Summarizing Report Data
  • Creating a Report Formula
  • Exporting Reports to Excel
  • Date Filters
  • Bucket Fields
  • Custom Report Types

11

Dashboards

 

  • Understanding Dashboard Components
  • Creating a Dashboard
  • Refreshing a Dashboard
  • Modifying Columns on Dashboard
  • Adding Filter to Dashboard
  • Managing Access to Reports
  • Adding a Report as a Dashboard Component
  • Setting Up Dynamic Dashboards
  • Enabling Dashboards for iPad
  • Modifying Report and Dashboard Interfaces
  • Activating the Report Builder on Profiles

12

Chatter

 

  • Chatter Overview
  • Enabling Chatter
  • Enabling Chatter Feeds on Records
  • Configuring Chatter Groups
  • Creating Customer Groups
  • Creating a Free Customer Chatter User
  • Customizing Chatter Email Notifications
  • Configuring Salesforce to Salesforce
  • Accepting a Salesforce Connection
  • Sharing an Account via Salesforce to Salesforce
  • Enabling Ideas
  • Configuring Idea Themes
  • Enabling Social Accounts
  • Enabling Libraries and Content
  • Customizing Libraries and Content
  • Uploading Documents to Libraries and Content
  • Configuring Salesforce1

13

Change Sets and Deployment

 

  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
  • Deployment Status
  • Eclipse IDE

14

Application Lifecycle

 

  • Key Milestones and Considerations
  • Using Sandboxes for Development
  • Using Change Sets
  • Using Unmanaged Packages

15

Visual Workflow, Process Builder, and Schema Builder

 

  • Creating a Visual Flow
  • Modifying Existing Flows
  • Creating a Process in the Process Builder
  • Creating Fields in the Schema Builder

16

Lightning Components

 

  • Installing Lightning Components
  • Lightning Component Capabilities
  • Lightning Components vs. Visualforce

17

Creating Buttons, Links, and Actions

 

  • Global Action
  • Object-Specific Action
  • Action Layout in Salesforce1
  • Creating New Records with Actions
  • Logging a Call with Actions
  • Updating a Record with Actions
  • Creating Custom Buttons
  • Creating Custom Links

18

Sales Cloud

 

  • Leads Home Page
  • Creating List Views
  • Creating and Converting Leads
  • Creating Accounts
  • Creating Contacts
  • Creating Email Templates
  • Four Sales Productivity Features
  • Sending Individual Emails
  • Sending Mass Emails
  • Creating and Managing Price Books
  • Creating Products
  • Creating Opportunities
  • Creating Activities
  • Creating a Web-to-Lead Form
  • Create a Lead Assignment Rule
  • Creating a Lead Queue
  • Creating an Auto-Response Rule
  • Creating Campaigns
  • Record Types

19

Quote Templates

 

  • Creating a Quote Record
  • Creating a Quote Template
  • Generating a Quote PDF
  • Emailing a Quote PDF
  • Modifying Quote Templates

20

Service Cloud

 

  • Creating Cases
  • Creating Case Assignment Rules
  • Creating Case Escalation Rules
  • Enabling Solutions
  • Creating Solutions
  • Attaching Solutions to Cases
  • Enabling Knowledge
  • Configuring Knowledge
  • Creating a Web-to-Case Form
  • Create an Email-to-Case Address

21

Communities

 

  • Creating a New Community
  • Partner Portal
  • Communities
  • Topic Management
  • Recommendations Management
  • Reputation Management
  • Adding Members
  • Managing Tabs and Branding
  • Login and Registration
  • Community Preferences

22

User Interface

 

  • User Interface General Options
  • User Interface Sidebar Options
  • User Interface Calendar Options
  • User Interface Name Settings
  • User Interface Setup Options

23

Help and Training

 

  • Using Answers
  • Using Ideas
  • Searching for a Help Topic
  • Contacting Support
  • Trust Site
  • Known Issues

24

AppExchange

 

  • AppExchange Overview
  • Finding and Selecting an App
  • Finding a Developer
  • Finding a Consultant

25

Other Important Concepts

 

  • SalesforceA
  • SalesforceA—Actions
  • Salesforce and Outlook Integration
  • Many-to-Many Relationship
  • Self-Relationship
  • Hierarchy Relationship

Salesforce Admin and App Builder Certification Training Video



Salesforce Admin and App Builder Certification Training FAQ's

Marc Benioff Founded Salesforce in March 1999 and has its headquarters in Bay Area. Salesforce is one of the most popular cloud-based CRM tool used in automating sales, customer service, and digital marketing. Salesforce enables professionals in a sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

Salesforce Platform offers various certifications, and the following are the ones provided by Certification Planner, LLC.
 
Salesforce Administrator 3 Days Course
Salesforce App Builder 3 Days Course
Salesforce Administrator and App Builder 4-5 Days Course
 

Official 100% money-back guarantee does not apply to Salesforce Administrator and App Builder course. However, we believe our course material is well aligned with the Salesforce Administrator and App Builder exam, and with the right focus and preparation, you will clear the exam in 1st attempt.
 

Participants can request to include the exam fee and receive a customized training quote for employer approval or enroll for the exam on www.salesforce.com directly. Contact Support@certificationplanner.com for the exam fee details.
 

On completion of 3/4 days of Salesforce Administrator and App Builder In-person/online training, you will receive a 35 PDU's certificate. Certificate soft copy will be mailed to your registered email address within 48 hours of course completion.

All registered participants will receive a link to download the courseware from Dropbox. Once downloaded, you will have lifetime single-user access to the CP course material.

Yes, for online exams, we will help you set up your PC/Laptop, and for an In-person exam, we will help you find the nearest location, available date and time.

Our in-person and live online classroom training offers a similar learning experience except for the physical presence of the instructor and fellow students in the live online classrooms. You can see, talk, and chat with the instructor in online classes as well, just like the traditional classes. 

A course confirmation email will be sent immediately after the registration. Other information such as location, courseware access, instructor contact, timings, do’s, and don’ts will be shared five days before the class by our training team.

Absolutely yes. You need to drop an email to Support@certificationplanner.com with your request, and depending upon when you raise a refund or rescheduling request, a fee will be applicable. To learn more, please read our refund policy.

 

Our certification training programs are designs to help you pass the exam in 1st attempt. With a hands-on learning approach and globally accredited courseware, our training program will boost your confidence not only to pass the exam but also to retain the knowledge beyond the classroom. 

Salesforce Admin and App Builder Certification Training Review

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