ITIL® Foundation Certification Training in Greenville
Validate your experience in IT Service Management with ITIL Foundation training in Greenville, SC
In-Person Classroom
Take up training through the tried and tested classroom model
- 2-days of exam prep class by ITIL certified instructors
- Lifetime access to the ITIL Foundation course material
- ITIL V3 Foundation online exam voucher by AXELOS
- 100% guarantee on passing the ITIL V3 exam in first attempt*
- 16 PDU's certificate and course completion certificate
Live Online Classroom
Benefits of online learning coupled with the live presence of an instructor.
- 2-days of live online training by ITIL certified instructors
- Lifetime access to the ITIL V3 Foundation course material
- ITIL V3 Foundation exam voucher, 35 PDU's & course completion certificate
- 100% guarantee on passing the ITIL V3 Foundation exam in first attempt*
- Revisit the class with live class recorded videos - Lifetime access
Online Self-Study
Learn whenever you have time with self-study modules
- Lifetime access to the ITIL V3 courseware and practice tests
- ITIL V3 Foundation exam voucher by AXELOS
- High quality course material with 7 days money back guarantee*
- Dedicated ITIL certified staff to support your studies
- Upgrade to Live online or In-person classroom at discounted rates
ITIL® Foundation Certification Training Course in Greenville Overview
ITIL® V3 Foundation level training and certification program in Greenville, SC includes customized course material, exam fees, and a 100% pass guarantee.
ITIL® Foundation Greenville, SC training location: Please connect with Allen@certificationplanner.com for the training location. Training timings: 09.00 am to 05.00 pm.
ITIL® Foundation training is designed and developed to ensure that you pass the ITIL® V3 level exam in your first attempt. The course focuses on the ITIL lifecycle phase interactions, ITSM processes, the key elements, concepts, and terminologies associated with the best practices used in ITIL service lifecycle management & service management. We offer guaranteed to run workshops in association with 250+ experienced instructors from across the domain to ease your learning experience.
- Courseware developed by industry leaders with a 100% success rate
- Guaranteed to run the classes to let you focus only on ITIL V3 exam preparation
- When you fail we fail. Your enrollment is covered with 100% pass guarantee*
- Certified support staff to answer all your questions on chat, email and phone
ITIL® Foundation Certification Training Curriculum for Greenville

ITIL® Foundation Certification Training in Greenville Information
ITIL framework is a detailed, vendor-neutral set of practices that aims to align IT service to business needs. The first iteration of the certification suit: ITIL Foundation course aims at inducting professionals to the ITSM terminologies and building the base understanding of best practices. ITIL adoption will help organizations
- Implement standard approaches of service management throughout the enterprise
- Alter organizational culture to improve interaction and build a better relationship with customers
- Align the delivery of goods and services to reduce cost
ITIL V3 Foundation Certification Journey:
* Understand the examination process and why you want to get ITIL V3 Foundation certified
* Select a training type matching your learning style and availability
* Attend the 2 days course to understand the ITIL 4 Framework & Processes
* Do a complete review of our course material, notes, and instructor's feedback
* Attempt practice tests as much as possible until you achieve 80% or above score consistently
* Collect the AXELOS ITIL V3 Foundation online proctored exam voucher on day 2 of the training
* Schedule the ITIL V3 Foundation exam online from anywhere
* Score 65% or above to get certified in your 1st attempt*
* Update your newly achieved certification on LinkedIn and other networking platforms
Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.
ITIL® Foundation Certification Training in Greenville Pre-requisites
There are no prerequisites to attend the training course. However, to appear for the AXELOS ITIL V3 Foundation exam, you need to enroll in either of the training types offered by CP.
To appear for the ITIL V3 Foundation certification exam, you should either attend:
- In-Person Classroom Training
- Live Online Classroom
- Self-Study Course
- Corporate Training Program
CP will provide 16 professional development unit (PDU's) along with the course completion certificate upon completion of the training mentioned above.
ITIL® Foundation Certification Training in Greenville Exam & Certification
ITIL V3 Foundation Examination process:
Step 1: Ensure you are 100% confident and ready to take the exam
Step 2: Collect your AXELOS ITIL V3 Foundation exam voucher from Support on day 2 of the training
Step 3: Exam voucher is valid for 12 months from the date of issue
Step 4: Schedule your online ITIL V3 Foundation exam and follow the instructions mentioned in the email
Step 5: Answer all 40 questions and click on submit to review the test
Step 6: Exam results are displayed on your screen immediately after you submit the test
Step 7: Download the soft copy of your ITIL V3 Foundation certificate from AXELOS/Peoplecert portal
Step 8: Congratulations! You are now a certified ITIL V3 Foundation professional. Go ahead and update your profile online with an internationally valid license number
Examination Format:
- Questions: 40 MCQ
- Duration: 60 minutes
- Pass Score: 65% percentile
- Exam Type: Closed book
Examination cost:
Included in the course fee.
Voucher Validity:
The ITIL V3 Foundation exam voucher comes with a validity of 12 months or until the AXELOS official removes ITIL V3 Foundation from the training catalog.
ITIL® Foundation Certification Training in Greenville Curriculum
Training Agenda |
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Day |
Lesson No. |
Topics |
1 |
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Introduction to Certification Planner, LLC |
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1 |
Introduction to the Course |
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2 |
Principles of IT Service Management |
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3 |
The Service Lifecycle |
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4 |
Service Strategy Stage: Introduction |
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5 |
Service Strategy Concepts |
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6 |
Service Strategy Processes |
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7 |
Service Design Stage: Introduction |
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8 |
Service Design: Key Concepts |
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9 |
Service Design: Processes |
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2 |
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10 |
Service Transition: Introduction |
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11 |
Service Transition: Processes |
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12 |
Service Operation: Introduction |
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13 |
Service Operations: Processes |
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14 |
Service Operations: Functions |
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15 |
Continual Service Improvement: Introduction |
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16 |
Continual Service Improvement: Key Principles and Models |
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ITIL® Foundation Certification Training in Greenville Video
ITIL® Foundation Certification Training in Greenville Information
ITIL framework is a detailed, vendor-neutral set of practices that aims to align IT service to business needs. The first iteration of the certification suit: ITIL Foundation course aims at inducting professionals to the ITSM terminologies and building the base understanding of best practices. ITIL adoption will help organizations
- Implement standard approaches of service management throughout the enterprise
- Alter organizational culture to improve interaction and build a better relationship with customers
- Align the delivery of goods and services to reduce cost
ITIL V3 Foundation Certification Journey:
* Understand the examination process and why you want to get ITIL V3 Foundation certified
* Select a training type matching your learning style and availability
* Attend the 2 days course to understand the ITIL 4 Framework & Processes
* Do a complete review of our course material, notes, and instructor's feedback
* Attempt practice tests as much as possible until you achieve 80% or above score consistently
* Collect the AXELOS ITIL V3 Foundation online proctored exam voucher on day 2 of the training
* Schedule the ITIL V3 Foundation exam online from anywhere
* Score 65% or above to get certified in your 1st attempt*
* Update your newly achieved certification on LinkedIn and other networking platforms
Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.
ITIL® Foundation Certification Training in Greenville Pre-requisites
There are no prerequisites to attend the training course. However, to appear for the AXELOS ITIL V3 Foundation exam, you need to enroll in either of the training types offered by CP.
To appear for the ITIL V3 Foundation certification exam, you should either attend:
- In-Person Classroom Training
- Live Online Classroom
- Self-Study Course
- Corporate Training Program
CP will provide 16 professional development unit (PDU's) along with the course completion certificate upon completion of the training mentioned above.
ITIL® Foundation Certification Training in Greenville Exam & Certification
ITIL V3 Foundation Examination process:
Step 1: Ensure you are 100% confident and ready to take the exam
Step 2: Collect your AXELOS ITIL V3 Foundation exam voucher from Support on day 2 of the training
Step 3: Exam voucher is valid for 12 months from the date of issue
Step 4: Schedule your online ITIL V3 Foundation exam and follow the instructions mentioned in the email
Step 5: Answer all 40 questions and click on submit to review the test
Step 6: Exam results are displayed on your screen immediately after you submit the test
Step 7: Download the soft copy of your ITIL V3 Foundation certificate from AXELOS/Peoplecert portal
Step 8: Congratulations! You are now a certified ITIL V3 Foundation professional. Go ahead and update your profile online with an internationally valid license number
Examination Format:
- Questions: 40 MCQ
- Duration: 60 minutes
- Pass Score: 65% percentile
- Exam Type: Closed book
Examination cost:
Included in the course fee.
Voucher Validity:
The ITIL V3 Foundation exam voucher comes with a validity of 12 months or until the AXELOS official removes ITIL V3 Foundation from the training catalog.
ITIL® Foundation Certification Training in Greenville Curriculum
Training Agenda |
||
Day |
Lesson No. |
Topics |
1 |
|
Introduction to Certification Planner, LLC |
|
|
|
1 |
Introduction to the Course |
|
|
|
|
2 |
Principles of IT Service Management |
|
|
|
|
3 |
The Service Lifecycle |
|
|
|
|
4 |
Service Strategy Stage: Introduction |
|
|
|
|
5 |
Service Strategy Concepts |
|
|
|
|
6 |
Service Strategy Processes |
|
|
|
|
7 |
Service Design Stage: Introduction |
|
|
|
|
8 |
Service Design: Key Concepts |
|
|
|
|
9 |
Service Design: Processes |
|
|
|
|
2 |
|
|
10 |
Service Transition: Introduction |
|
|
|
|
11 |
Service Transition: Processes |
|
|
|
|
12 |
Service Operation: Introduction |
|
|
|
|
13 |
Service Operations: Processes |
|
|
|
|
14 |
Service Operations: Functions |
|
|
|
|
15 |
Continual Service Improvement: Introduction |
|
|
|
|
16 |
Continual Service Improvement: Key Principles and Models |
|
|
|
ITIL® Foundation Certification Training in Greenville Video
ITIL® Foundation Certification Training in Greenville FAQ's
ITIL® V3 Foundation exam is the entry-level certification. It offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used, and their contribution to service management practices. ITIL® V3 will be discontinued soon since the ITIL®4 Foundation has been launched.
Yes, we offer a 100% money-back guarantee on the ITIL® V3 Foundation certification course. To learn more about our money-back guarantee, please click here.
The exam fee is included in the ITIL® V3 Foundation course fee. You will receive an email containing our exam voucher code and instructions to take the exam online on day 2 of your course.
On completion of 2 days of In-person/online training, you will receive a 16 PDU certificate. Certificate soft copy will be mailed to your registered email address within 48 hours of course completion.
All registered participants will receive a link to download the courseware from Dropbox. Once downloaded, you will have lifetime single-user access to the CP course material.
Yes, for online exams, we will help you set up your PC/Laptop, and for an In-person exam, we will help you find the nearest location, available date and time.
Our in-person and live online classroom training offers a similar learning experience except for the physical presence of the instructor and fellow students in the live online classrooms. You can see, talk, and chat with the instructor in online classes as well, just like the traditional classes.
A course confirmation email will be sent immediately after the registration. Other information such as location, courseware access, instructor contact, timings, do’s, and don’ts will be shared five days before the class by our training team.
Absolutely yes. You need to drop an email to Support@certificationplanner.com with your request, and depending upon when you raise a refund or rescheduling request, a fee will be applicable. To learn more, please read our refund policy.
Our certification training programs are designs to help you pass the exam in 1st attempt. With a hands-on learning approach and globally accredited courseware, our training program will boost your confidence not only to pass the exam but also to retain the knowledge beyond the classroom.
ITIL® Foundation Certification Training in Greenville Review

I took my ITIL foundation exam prep bootcamp from them and I am thankful to them for helping me in clearning ITIL foundation exam in my very first attempt.
Went for the itil V3 foundation training with them I will be paying them a visit again to achieve my ITIL service lifecycle modules through them…..i hope that says it all

After having 20 plus years of experience in the IT industry and taking up many different courses I can honestly say this was by far the best, very informative, well structured course. Al was a great instructor and definitely knew his information very well, very professional and very friendly…..will certainly recommend to others
Well paced course with the right mix of lecture, test and homework activities and Al it was an honor to be guided by you…..

Great study material and really good instructor who covered all the knowledge areas and gave us real life examples which helped a lot I have already recommended CP to my colleagues and will to others as well.
CP is a trustworthy training and development company that provides quality services and will accommodate all types of training depending upon the nature of your buisness. If you need a highly effective training partner that helps you think through your projects, recommends smart strategies, and works with creativity, look no further CP is the one for you.

I recently participated in CP’s 4-Day PMP training program In Miami, FL with 6 of my colleagues. The training was conducted at an excellent location with an amazing trainer who managed to engage all of us with his highly methodized teaching. Overall a very educational class in a fun environment!
CP accommodated all our requests and were able to customize a learning plan for our company that fit perfectly with the mindsets of our employees….Thank you!

our company conducted a 2 day ITIL Foundation training session with them. I was one of the employees enrolled in their class and thought they gave some really good insights to further our knowledge…..Really happy with the training.
I find group trainings challenging but Jason made our group feel comfortable as well as shared tips/tricks on how to not only clear our exams but also on how to implement the knowledge in our professional life . I would highly recommend this workshop and Jason as a trainer. Thank you, CP!

Excellent work from CP. Assisted us immensely with a high level training program to 20 of our employees. Will assign them to all our future trainings….Thank you once again.
We really enjoyed their Lean Six Sigma workshop, they have a robust yet simple content also their bootcamp had a practical sessions which were most useful to me and my colleagues . we also received evaluations at the end of the class which has helped us to improve and hone our skills.

I was really impressed not only by CP’s training methods but also by their staffs professional and accommodating attitude…..we worked with them with four of our employees on a trial basis and we have received excellent feedback from our employees so now we are planning to assign them as our training partners for all future trainings……Keep up the good work guys!!
CP were super-efficient in accommodating all our training requests and they provided us with one of their best instructors. We are a small organization and really wanted to be sure we had the right person on board so that we didn't want to start over down the road. Long story short their learning enhanced us with an awesome tool and one that will help us coach our new employee for success! Highly recommend …..Thank you!

Got my whole team enrolled for CP’S PMP course it was a great team-building experience. To run things smoothly they even accommodated our request to conduct the class at our specified location. It was excellent to open our eyes to different training methods and determine some of our next steps as a team. All my team members had a great learning experience. Jason was an excellent trainer who did a fantastic job by engaging the whole class! I look forward to working with CP in the future.

CP is one of the best training providers out there to achieve any certification. The instructor, for the class I have attended, was very knowledgeable, and went into every possible detail to make sure we get the concepts correct. Their classes run throughout the year and they have various options to fit the training with your schedule. Was very happy with their course materials as well.
The course material, presentations, videos are extremely helpful, which prove to be a great point of reference while the preparation mode is on. I am very happy that I chose CP
Achieved 2 certifications from here….always a good experience

Intense course with an intense instructor overall a good learning experience
The study material was quite ok but the best part for me was the way the training was delivered, I felt like I learned a life skill which has shaped me better as a professional

Good learning platform and great staff…cheers guys for all the help.. much appreciated
Very happy with the training……got everything that was promised to me
I had a really good experience at CP trainer did a great job throughout the sessions More practice tests would've been great…. but overall my experience was good

If there was an option available I would gladly rate CP more than 5 stars for their professional approach before, during and after the training. The support team were great, the tutors were excellent!. If I decide to pursue any certification in the future I know where I have to go. Once again thank you guys for your excellent support to help me achieve this certification without any hurdles.
CP provides a good learning platform for working professionals, they have an excellent team who co-ordinated with me so well during my training.... i would defenitely reccommend them.

I was initially enrolled for the in-person training but the class got cancelled and they gave me an option to choose a further date or go for the live online classroom training, reluctantly I agreed to the online training as I had my doubts about the class but after attending the training I have a completely different perspective about the online class. Excellent online learning place with best experienced and certified tutors.
CP has one of the best online certification model I have ever seen. Thank you guys for making me a believer
Kudos CP!

They co-ordinated with me really well right from the application to the final certification exam, very co-operative & helpful staff will gladly recommend them
My experience with CP was really good their professional attitude and prompt responses made my learning experience even better….. I will certainly recommend them.

Excellent training and helpful staff…..would recommend them to my

I have just attended their ITIL Foundation training program and I have learned so much valuable information through the program already. Their material helped me big time and im confident to clear the exam within the first attempt. Sometimes I didn’t agree with the instructors teaching, but the value is still there.
Their self-paced options are so easy to fit learning into your own schedule and their platform is super easy to navigate. Their learning consultants did help me a lot to schedule the training to fit so easily into my super busy schedule. I will gladly recommend CP to any of my friends or colleagues .
It's easy to ask questions and gain support from either the community or their support team as well.