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ITIL® Practitioner Certification Training in Darwin

ITIIL Practitioner certification course in Darwin provides practical guidelines for CSI.

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In-Person Classroom

A classroom model of ITIL Practitioner training

  • 2-days of exam prep class by ITIL certified instructors
  • Lifetime access to the ITIL Practitioner course material
  • ITIL Practitioner exam voucher, 16 PDU's & course completion certificate
  • Highest Success rate in ITIL Practitioner certification exams
  • Dedicated ITIL certified staff to support your studies

$  2249
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Live Online Classroom

Benefits of online learning coupled with the live presence of an instructor.

  • 2-days of live online training by ITIL certified instructors
  • Lifetime access to the ITIL Practitioner course material
  • ITIL Practitioner exam voucher, 16 PDU's & course completion certificate
  • Revisit the class with live class recorded videos - Lifetime access
  • Highest Success rate in ITIL Practitioner certification exams

$ 2149
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Online Self-Study

Prepare for the ITIL Practitioner exam at the speed that is convenient for you.

  • Lifetime access to the Practitioner courseware and practice tests
  • ITIL Practitioner exam voucher, 16 PDU's & course completion certificate
  • High quality course material with 7 days money back guarantee*
  • Dedicated ITIL certified staff to support your studies
  • Upgrade to Live online or In-person classroom at discounted rates

$599
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Online Self-Study Plus

Self-Styled learning module combined with Live Online Class recording for better knowledge delivery

  • Lifetime access to live online class recorded videos & CP’s study guide
  • 16 PDU certificate provided on the completion of the training
  • Downloadable course material in PDF/Powerpoint format
  • Additional preparatory materials like exercises and chapter-end quiz
  • 6 months of Q&A support from certified staff or instructor
  • 7-days money-back guarantee* No questions asked!
$699

ITIL® Practitioner Certification Training Course in Darwin Overview

AXELOS® ITIL® Practitioner training and certification program in Darwin, includes a 100% pass guarantee, suitable training material, and ITIL® Practitioner exam fee.

ITIL® Practitioner training location in Darwin: Please connect with Allen@certificationplanner.com for the training. Timings for Albany class: 09.00 am to 05.00 pm

The 2-days ITIL® Practitioner certification training in Darwin, provides practical guidelines to maximize the value obtained from the adoption of ITIL®. ITIL® Practitioner certification is the next step for individuals having obtained the ITIL® V3/V4 Foundation certification and learned the basics of IT Service Management. With this course, you will find out how to adopt and adapt the ITIL® framework within day-to-day situations and responsibilities.

  • Courseware developed by industry leaders with 100% success rate
  • Guaranteed to run the classes to let you focus only on practitioner exam preparation
  • Certified support staff to answer all your questions on chat, email and phone
  • Get support by certified staff even after the completion of the training

ITIL® Practitioner Certification Training Curriculum for Darwin

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ITIL® Practitioner Certification Training in Darwin Information

ITIL Practitioner is the second iteration of the ITIL certification suit. It provides practical guidance for the realization of continual service Improvement along with organizational change management, communication, and measurement, areas crucial for the success of improvement initiatives. Post-certification, you will be able to

  • Effectively utilize service management concepts to boost CSI
  • Apply ITSM guiding principles to real business scenarios and improve overall communication
  • Create meaningful measures and matrix to develop a data-centric mindset

ITIL Practitioner Certification Journey: 

* Understand the examination process and why you want to get ITIL Practitioner certified

* Select a training type matching your learning style and availability

* Attend the 2 days course to understand the ITIL Framework & Processes

* Do a complete review of our course material, notes, and instructor's feedback

* Attempt practice tests as much as possible until you achieve 80% or above score consistently  

* Collect the AXELOS ITIL Practitioner online proctored exam voucher on day 2 of the training

* Schedule the ITIL Practitioner exam online from anywhere 

* Score 65% or above to get certified in your 1st attempt* 

* Update your newly achieved certification on LinkedIn and other networking platforms

Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.

 

ITIL® Practitioner Certification Training in Darwin Pre-requisites

One must be ITIL v3 Foundation or ITIL v4 Foundation certified to take up ITIL Practitioner certification.

Other essential information:

  • It is not pre-requisite for ITIL intermediate certifications
  • It contributes 3 credited towards ITIL Expert qualification

 To appear for the ITIL Practitioner certification exam, you should either attend: 

  • In-Person Classroom Training
  • Live Online Classroom
  • Self-Study Course
  • Corporate Training Program 

CP will provide 16 professional development unit (PDU's) along with the course completion certificate upon completion of the training mentioned above.

ITIL® Practitioner Certification Training in Darwin Exam & Certification

ITIL Practitioner Examination process: 

Step 1: Ensure you are 100% confident and ready to take the exam

Step 2: Collect your AXELOS ITIL Practitioner exam voucher from Support on day 2 of the training 

Step 3: Exam voucher is valid for 12 months from the date of issue

Step 4: Schedule your online ITIL Practitioner exam and follow the instructions mentioned in the email 

Step 5: Answer all 40 questions and click on submit to review the test

Step 6: Exam results are displayed on your screen immediately after you submit the test

Step 7: Download the soft copy of your ITIL Practitioner certificate from AXELOS/Peoplecert portal

Step 8: Congratulations! You are now a certified ITIL Practitioner professional. Go ahead and update your profile online with an internationally valid license number

Examination Format:

  • Questions: 40 MCQ
  • Duration: 135 minutes
  • Pass Score: 70%
  • Exam Type: Open book 

Examination cost:

Included in the course fee.

Voucher Validity:

The ITIL Practitioner exam voucher comes with a validity of 6 months.

ITIL® Practitioner Certification Training in Darwin Curriculum

Training Agenda

Day

Lesson No.

Topics

1

1

Introduction

 

  • Using ITIL – adopt and adapt
  • Understanding service
  • Delivery models
  • Service management versus IT service management

2

Guiding principles

 

  • Focus on value
  • Design for experience
  • Start where you are
  • Work holistically
  • Progress iteratively
  • Observe directly
  • Be transparent
  • Collaborate
  • Keep it simple
  • Applying the guiding principles

3

The CSI approach

 

  • Characteristics of the CSI approach
  • Step-by-step guide to the CSI approach

2

4

Metrics and measurement

 

  • What is measurement for?
  • Critical success factors and key performance indicators
  • Metric cascades and hierarchies
  • Metric categories
  • Assessments
  • Reporting
  • Continual improvement of metrics and measurement

5

Communication

 

  • Why good communication is important
  • Communication principles
  • Communication techniques

6

Organizational change management

 

  • Essentials for successful improvement
  • Clear roles and responsibilities
  • OCM and ITIL change management
  • Impact of organizational change management
  • Understanding people’s transition through change
  • Key activities for effective organizational change management
  • Continual improvement of organizational change management

7

Toolkit

 

  • CSI approach
  • Metrics and measurement
  • Communication
  • Organizational change management

ITIL® Practitioner Certification Training in Darwin Video


ITIL® Practitioner Certification Training in Darwin Information

ITIL Practitioner is the second iteration of the ITIL certification suit. It provides practical guidance for the realization of continual service Improvement along with organizational change management, communication, and measurement, areas crucial for the success of improvement initiatives. Post-certification, you will be able to

  • Effectively utilize service management concepts to boost CSI
  • Apply ITSM guiding principles to real business scenarios and improve overall communication
  • Create meaningful measures and matrix to develop a data-centric mindset

ITIL Practitioner Certification Journey: 

* Understand the examination process and why you want to get ITIL Practitioner certified

* Select a training type matching your learning style and availability

* Attend the 2 days course to understand the ITIL Framework & Processes

* Do a complete review of our course material, notes, and instructor's feedback

* Attempt practice tests as much as possible until you achieve 80% or above score consistently  

* Collect the AXELOS ITIL Practitioner online proctored exam voucher on day 2 of the training

* Schedule the ITIL Practitioner exam online from anywhere 

* Score 65% or above to get certified in your 1st attempt* 

* Update your newly achieved certification on LinkedIn and other networking platforms

Feel free to drop a call back request or shoot us an email at support@certificationplanner.com if you need any assistance.

 

ITIL® Practitioner Certification Training in Darwin Pre-requisites

One must be ITIL v3 Foundation or ITIL v4 Foundation certified to take up ITIL Practitioner certification.

Other essential information:

  • It is not pre-requisite for ITIL intermediate certifications
  • It contributes 3 credited towards ITIL Expert qualification

 To appear for the ITIL Practitioner certification exam, you should either attend: 

  • In-Person Classroom Training
  • Live Online Classroom
  • Self-Study Course
  • Corporate Training Program 

CP will provide 16 professional development unit (PDU's) along with the course completion certificate upon completion of the training mentioned above.

ITIL® Practitioner Certification Training in Darwin Exam & Certification

ITIL Practitioner Examination process: 

Step 1: Ensure you are 100% confident and ready to take the exam

Step 2: Collect your AXELOS ITIL Practitioner exam voucher from Support on day 2 of the training 

Step 3: Exam voucher is valid for 12 months from the date of issue

Step 4: Schedule your online ITIL Practitioner exam and follow the instructions mentioned in the email 

Step 5: Answer all 40 questions and click on submit to review the test

Step 6: Exam results are displayed on your screen immediately after you submit the test

Step 7: Download the soft copy of your ITIL Practitioner certificate from AXELOS/Peoplecert portal

Step 8: Congratulations! You are now a certified ITIL Practitioner professional. Go ahead and update your profile online with an internationally valid license number

Examination Format:

  • Questions: 40 MCQ
  • Duration: 135 minutes
  • Pass Score: 70%
  • Exam Type: Open book 

Examination cost:

Included in the course fee.

Voucher Validity:

The ITIL Practitioner exam voucher comes with a validity of 6 months.

ITIL® Practitioner Certification Training in Darwin Curriculum

Training Agenda

Day

Lesson No.

Topics

1

1

Introduction

 

  • Using ITIL – adopt and adapt
  • Understanding service
  • Delivery models
  • Service management versus IT service management

2

Guiding principles

 

  • Focus on value
  • Design for experience
  • Start where you are
  • Work holistically
  • Progress iteratively
  • Observe directly
  • Be transparent
  • Collaborate
  • Keep it simple
  • Applying the guiding principles

3

The CSI approach

 

  • Characteristics of the CSI approach
  • Step-by-step guide to the CSI approach

2

4

Metrics and measurement

 

  • What is measurement for?
  • Critical success factors and key performance indicators
  • Metric cascades and hierarchies
  • Metric categories
  • Assessments
  • Reporting
  • Continual improvement of metrics and measurement

5

Communication

 

  • Why good communication is important
  • Communication principles
  • Communication techniques

6

Organizational change management

 

  • Essentials for successful improvement
  • Clear roles and responsibilities
  • OCM and ITIL change management
  • Impact of organizational change management
  • Understanding people’s transition through change
  • Key activities for effective organizational change management
  • Continual improvement of organizational change management

7

Toolkit

 

  • CSI approach
  • Metrics and measurement
  • Communication
  • Organizational change management

ITIL® Practitioner Certification Training in Darwin Video



ITIL® Practitioner Certification Training in Darwin FAQ's

ITIL® Practitioner certification is the next step after achieving the ITIL® V3/4 Foundation from the ITIL® suite of ongoing excellence. ITIL® Practitioner helps professionals to understand how to adopt and adapt this ITSM system to support business objectives. By covering the three key areas crucial for the success of improvement initiatives, namely Organizational Change Management, Communication and Measurement, and Metrics.

Official 100% money-back guarantee does not apply to ITIL® Practitioner course. However, we believe our course material is well aligned with ITIL® Practitioner official guide, and with the right focus and preparation, you will clear the exam in 1st attempt.

The exam fee is included in the ITIL® Practitioner course fee. You will receive an email containing our exam voucher code and instructions to take the exam online on day 2 of your course.

On completion of 2 days of In-person/online training, you will receive a 16 PDU certificate. Certificate soft copy will be mailed to your registered email address within 48 hours of course completion.

All registered participants will receive a link to download the courseware from Dropbox. Once downloaded, you will have lifetime single-user access to the CP course material.

Yes, for online exams, we will help you set up your PC/Laptop, and for an In-person exam, we will help you find the nearest location, available date and time.

Our in-person and live online classroom training offers a similar learning experience except for the physical presence of the instructor and fellow students in the live online classrooms. You can see, talk, and chat with the instructor in online classes as well, just like the traditional classes. 

A course confirmation email will be sent immediately after the registration. Other information such as location, courseware access, instructor contact, timings, do’s, and don’ts will be shared five days before the class by our training team.

Absolutely yes. You need to drop an email to Support@certificationplanner.com with your request, and depending upon when you raise a refund or rescheduling request, a fee will be applicable. To learn more, please read our refund policy.

Our certification training programs are designs to help you pass the exam in 1st attempt. With a hands-on learning approach and globally accredited courseware, our training program will boost your confidence not only to pass the exam but also to retain the knowledge beyond the classroom. 

ITIL® Practitioner Certification Training in Darwin Review

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